TEXT CREDIT FREQUENT QUESTIONS »

Q- How do I top up?
A- Simply text SEND to 80556 for a £5 call credit. The cheap text message will be charged to you by your mobile provider and for this we send your pin number with £5 credit along with the local and free phone international access numbers.

Q- How do I use Text call credit?
A- Simply dial any one of the access number included in the confirmation text message, listen to the message, if dialling from a different phone from that which you topped up from, then use the PIN included in the welcome text, enter the full international number - do not press send / call again. That's it your connected.

Q- What if I have sent a text requesting a top up, but have not received a confirmation message back?
A- Generally a confirmation message is sent instantaneously, however very occasionally for example at peak times the mobile networks maybe congested which means that the confirmation message maybe delayed. Do not resend the message as you will be charged twice.

Q- Are there any administration or subscription fees?
A- There is no administration or subscription fees. There is however a 0800 surcharge of one pence per minute from any international mobile or landline and a 10p per minute surcharge from a payphone. A connection charge equal to the rate per minute for the relevant destination is charged on each call. A disconnection charge between one to twenty pence applies to each successful call.

Q- Where can I find the rates for my destination country?
A- Please Click here

Q- Is there a maximum amount of topups that I am allowed in one day?
A- Yes, you can not topup with more than £20 in one day i.e. 4 X £5 topups.

Q- Is there any expiry date?
A- Yes, your calling credit will expire 90 days after the last topup was made